Within 1-2 hours on average; in case of high specialist workload, the maximum waiting time will be 6 hours. We initiate the resolution of major problems within a few minutes.
How do you maintain the confidentiality of transmitted data?
We use the copy of the project and make the necessary corrections to the testing copy without access. We can also sign an NDA according to your desire.
Can your actions result in website breakage? If so, how will you correct the damage?
Such situation is highly unlikely since all work is conducted on the test server. If a failure occurred, we would join and correct the errors without delay.
How does website support contribute to business development?
Our support ensures uninterrupted operation of your resource, providing a comfortable and secure experience for visitors. Regular updates guarantee the site’s compliance with modern tendencies.
If I need to make changes to the website, but the time in the rate is over, what should I do?
The cost of an extra working hour is fixed for every rate. Therefore, your tasks will be completed in agreed-upon time for an additional fee.
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